Conflict is a healthy and expected aspect of working together — it exists in human relationships at work as well as in other areas of our lives. When handled poorly, conflict can damage relationships, lower morale and impact productivity. Managed effectively, it can create opportunities for collaboration, sufficient resolution and healthy change through patience and communication.

This conflict management course will help you determine the best approach to workplace conflicts and challenging situations. You'll learn to apply an interest-based conflict management approach with tools that will assist you in managing conflict and challenges effectively.

Select a section to enroll in:

Option1 : Oct 23, 2023 to Dec 03, 2023

Option2 : Mar 06, 2024 to Apr 16, 2024

Option3 : Jul 17, 2024 to Aug 27, 2024